Frequently Asked Questions (FAQs)

Frequently Asked Questions The Yellow Studioz by Hetal Patel
1. Is my order confirmed/placed?

You can check your order status from My Account page, additionally you will receive confirmation via E-mail.

2. Are there any delivery charges?

We have a delivery charge of Rs.99/- for each order. However, we provide free delivery for orders above Rs.3000/-

3. How do I track my order?

A Tracking number from our Third-Party Delivery Agent will be provided to you via Email, Once the Order is Dispatched.

4. How much time does it take for my order to be delivered?

We deliver TYS products to your door step from our trusted third-party delivery agents like DTDC. So usually, the products are delivered within 7 working days. In case, you need the products to be delivered earlier reach out to us on WhatsApp +91 70210 01901 or via Email info@theyellowstudioz.com.

5. How do I place Bulk orders?

In order to place bulk orders, reach out to us on WhatsApp +91 70210 01901 or Email us on info@theyellowstudioz.com

6. What should I do if I receive a damaged product?

Please refer to Return Policy

7. Can I cancel my order?

For cancellation of order reach out to us on WhatsApp +91 70210 01901 or Email us on info@theyellowstudioz.com with your Order Number and Reason for Cancellation.

8. What mode of Payments do we accept?
  • Credit / Debit Cards – We accept payments via Visa cards, MasterCard, Rupay Cards and Maestro.
  • UPI – We accept payments via Google Pay, Phonepe and Paytm.
  • Wallets – We accept payments via Phonepe, Airtel Money, Freecharge, Jio Money, Ola Money, Payzapp and Mobikwik.
  • NetBanking – We accept net banking transactions from nearly 50 major banks.
  • Pay Later – We accept payments via PayLater by ICICI bank.
9. How do I place an International Order?

For International orders reach out to us on WhatsApp +91 70210 01901 or Email us on sales@theyellowstudioz.com